Phishing, Spoofing and Email Fraud
Email fraud, often referred to as “phishing” or “spoofing,” involves a fraudster sending you an email request that appears to be from the bank or other official organization such as a government agency, an official business, or online payment service. If you follow the fraudulent instructions, you may unknowingly provide confidential information or even download worms or viruses to your computer.
When fraudsters obtain this information, they use it to transfer money, make payments, and commit other fraudulent acts.
If you have received a fraudulent email or an email that appears suspicious to you, please forward it to firstname.lastname@example.org. Please do not remove the original subject line, or change the email in any way when you forward it to us.
The keys to identification of fraudulent emails include:
- The message asks you to follow a link to a website
- The website asks you to confirm personally identifying and confidential information
- The message asks you to call a toll-free number, and a recording prompts you to key in personal account information such as your account number and PIN
- Some fraudsters will actually man the phone number with a live person to solicit personal information. Oftentimes the person will speak with a foreign accent.
If you have entered personal information after clicking on a link or suspect fraudulent behavior, please call us immediately at (770)692-0900 during regular business hours.
Security Savvy: Email Dos & Don’ts
You may also wish to contact your Internet Service Provider for support in blocking emails or subscribing to a spam filter they may offer.
- Never respond to or click on a link in a suspicious email. Opening or clicking on a link could place a virus on your computer which can later capture your personal information.
- Inspect the company logo used in emails and compare it to that used on the legitimate Web site of that company. Look for any discoloration or disfiguration of the logo.
- If you receive an email that warns you that an account will be closed or online access will be terminated unless you reconfirm your billing information, contact the company cited in the email using a telephone number or Web site address you know to be genuine.
- Take the time to ask whether this is the type of action the bank would ask you to take. Talbot State Bank will never ask you for personal financial information via email. We will never ask you to provide any personal identifying information, account numbers or PIN numbers online or via email.
- Avoid sending personal financial information over the Internet unless you are sure you are on a secure site. Look for the padlock icon on your browser's status bar.
If you have any questions about your privacy or the accuracy of your account information at any time, please contact us.